With highly experienced companies in 4 sectors of the industry P&P Associates can provide customers with the benefit of various skill sets, allowing them more time to concentrate on their own business needs.
Travel Solutions Group (TSG) was formed as a fulfilment provider exclusively for the travel industry. We offer a unique service focusing purely on fulfilment for both online and offline travel bookings, building on a wealth of experience in providing virtual and office based call centre fulfilment for outsourced contracts.
Operating a virtual call centre, our sales advisors are recruited to work exclusively on specific accounts. In addition, there is a ‘floating’ pool of staff that are trained across all accounts and are allocated as the business dictates.
The 'customer experience' is paramount in the delivery of excellent customer service and TSG's mission is to build upon a reputation of quality, expertise and professionalism. With that in mind TSG will only maintain a portfolio of high calibre staff that are dedicated, focused and adhere strictly to standards set out.
For further information please contact us.